Technical Support Page / Troubleshooting


1. Make sure your computer meets the system requirements.


2. Make sure you have followed the printed instructions that came in your box in full.


3. Go into the Z Troubleshooting Folder on your DFP USB Drive and follow instructions within the folder.


4. If all of the above steps do not solve the issue – send us an E-mail at to start a ticket. Be sure to include your phone number, order number and name on the order in your email.